Blackberry Phone

The following directions will only work for OCcloud9 customers. This setup is designed for personal Blackberry phones. Public Blackberry phones should connect using the Outlook Web Portal.

Mail Setup for Blackberry phones:

To integrate a Microsoft Exchange ActiveSync account on a BlackBerry 10 smartphone, complete the following steps:

1. On the home screen, swipe down from the top bezel and select Settings.
2. Select Accounts > Add Account > Email, Calendar and Contacts
3. Enter the email address in the Email Address field and click Next.
4. Enter the account password on next screen and click Next.

The BlackBerry smartphone will attempt to auto-discover and automatically program all of the the necessary settings.

If auto-discover does not work, use the advanced setup as described below:

1. On the home screen, swipe down from the top bezel and select Settings.
2. Select Accounts > Add Account > Advanced > Microsoft Exchange Active Sync
3. Enter your full email address in the Username field.
4. Enter your email address in the Email Address field.
5. Enter your password in the Password field.
6. Enter “outlook.occloud9.com”  in the Server Address field.
7. Enter port “443” in the Port field.

These instructions are for a Blackberry 10 device and will be similar for subsequent versions of the Blackberry OS.