Cloud9 Apps & Desktops

Issue When using a video conferencing software such as Microsoft Teams or Zoom in your cloud your camera or microphone may not function. Cause By default privacy settings for both the camera and microphone are disabled in the Cloud. Privacy settings for the camera or microphone maybe disabled on your Windows 10 Desktop The Remote […]

Issue While logged into the cloud you do not see your local printers in the following areas The Immersive Control panel in Devices > Printers & scanners The Legacy Control Panel Devices and Printers When using the Print Dialog of Modern UI applications. Such as Microsoft Photos. Cause Printer redirection has a known issue with […]

This Article Explains the App Blocked message when running apps downloaded from the internet. Apart of our security measures we use a Windows feature known as AppLocker to prevent the execution of unauthorized apps, installers and scripts. When an unauthorized app, installer or script attempts to execute the user will receive a message similar to […]

Over time, “disconnecting” leaves resources open (like memory and CPU), and takes away from the total pool of resources of your Cloud Server. After several weeks or months, your profile may perform slower and you can experience random errors and issues. In most cases signing out and back in will correct these issues. To sign […]

Disconnecting from the cloud is more like locking your computer. All of the programs will remain open until you log back in. In some cases there may be a time out on disconnected users and you will be logged off automatically, so be sure to save your work before you disconnect. Often, users spend hours […]