OC Cloud9

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“We have gone through several IT companies, due to incompetent technicians, rip offs, and one man shows. OC Cloud9 virtualized our entire company, even our 20 year old printing process! We are up and running on the latest and greatest, and couldn’t be happier. Their support is top notch, they respond to our emails quickly, and are always available on the phone. They made our cloud migration much more simple and streamlined than I thought possible. Thanks OC Cloud9 for the great work!”

Bryan

We felt like we were in good hands with our previous IT firm. We accepted all the idiosyncrasies that tend to trend from that industry and staff. My experience WAS, aside from the challenging and poor communication skills and low emotional intelligence of their team, we were being cared for adequately. Then the worst happened. A cryptic and vague note came in on a Sunday night that our network had been breached. Monday morning that communication escalated to, “”you were hacked and your entire network is down, you might want to tell the staff not to come in.”” Mind you, this was early in the pandemic where the world already felt like it was crumbling around us. Unfortunately, I had to request and even beg for updates. After a yelling match with their senior leadership, I was finally offered an explanation. Hackers got into the IT firm’s network and in turn into ours. They basically shut out network down and offered a $1,200,000 ransom to restore it. Due to a cascade of failures, including missed backups and antiquated technology, it took us 2 weeks to restore our operations. We lost an entire workday of data. They fought us like we were bothering them and blamed their slow restoration on our need for regular updates. It was one of the most terrifying experiences of my career where I wasn’t sure if we were going to make it.

Once our operations were restored we began to look for a new, more competent, and better communicating IT firm. We were referred to OC Cloud 9 by a colleague and have been happy ever since. The old firm even had the audacity to threaten legal action if we ended our contract with them early. Fortunately, we deployed a strong legal argument against theirs and we were released.

Alex of OC Cloud9 came to our facility and I instantly knew it’s going to be ok. He offered clear cloud solutions that were safer and better than what I knew existed. Their team Virtualized our company in a private secure cloud. Their prices were in line and reasonable.

Most importantly aside from a perfectly running IT system, backed up hourly, safe from hackers, and restorable in moments is their communication skills. Their techs are amazing and get the job done as planned and talk with us as would the most seasoned client services experts but they are actually IT guys!!! It’s a rare combination that I find invaluable.”

Elan

Your Private Cloud Services Provider

INDIVIDUAL SERVICES

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Virtual Desktop

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Software

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Mail

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Collaborate

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Database

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud Web Hosting

FULL SOLUTIONS

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] For Businesses – Complete

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] For Individuals – Professional

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] HIPAA Compliant Solutions

[wpfa5s icon=”check” size=”1x” color=”#f7931d”] Cloud9 College VDI

What Sets OC Cloud9 Apart From the Rest

Full Live Support

Online Security

We Hold Your Hand!

99.99% Uptime

Business Class Hosting

Worry Free

What Our Clients Are Saying

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